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Intibucana de Comunicación AIC Tourism Development Center The AIC Tourism Development Center supports you in your sustainable tourism project for every aspect of Culture Experiential Adventure Tourism development All our programs, products, services and learning programs are based upon our
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Hospitality training and hotel training via the Internet for reservations, alcohol service and sales. Interactive training for hotels is available to employees 24 hours a day, 7 days a week. Custom Internet Based Training & CD-ROM Training for the hospitality and related industries.
Our Courses and Services Catalogue can now be purchased for an individual user one at a time one-stop-shop for on-line training and mystery shopping! All of our training and mystery shopping calls are now available on an individual basis. No long term contracts or minimum number of

Kaleidoscope Training Ltd is a Training and Consultancy company offering specialist services to the Hospitality and Services Industry also including Retail and the Cultural Sector. All of the programmes listed are our core programmes and can be adapted to suit your needs. This list is not exhaustive and bespoke training packages can also be created for your business. Training and Development Programmes - Service Excellence, Communication Skills, Presentation Skills, Recruitment and Selection, Appraisal Review, Disciplinary & Grievance Handling, Coaching Skills, Team Building, Team Motivation, Team Leadership, Team Leader Role, Technical Skills Training, Food & Beverage Service Skills, Food & Beverage Product Knowledge, Statutory Training - Basic Health & Safety Certificate, Fire Training, Manual Handling, Risk Assessments, Disability Awareness, Equal Opportunities. Consultancy Services - Human resources management, HR Advisory Service, HR Audit Compliance, Full system and procedure set up, Policies & Procedures, Employee Handbooks, Employee Contracts, Training Needs Analysis, Standard Operating Manuals, Training Manuals FOOD & BEVERAGE OPERATIONS - Pre-opening set up of systems & procedures, Full S.O.P’s (Standard Operating Procedures), Training Needs Analysis, Training Manuals MYSTERY SHOPPER - Full measurement survey against prescribed standards, Detailed feedback and suggested recommendations

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